Discuss the functional relationship between the three departments of factory production, quality and technology

In general, there is mutual buck-passing and wrangling between various departments on the factory site, affecting the output and quality and the harmonious working relationship between departments. To investigate the root cause, I think it is mainly due to the deviation of everyone's understanding of the functions of each department on the site. Of course, it is not ruled out that some people pretend to be confused, are serious about mountain-topism and self-centeredness, and are good at Tai Chi and football. Now, let's talk about the functional relationship between the three departments of the production site, quality, and technology for your reference.

The factory site's production, quality, and technology departments are like separating the country's legislative, judicial, and administrative powers. CNC machining part
Technical Department
The technical department is like the country's legislature, formulating relevant laws and regulations on the factory site, namely: production process flow chart and operation instructions, inspection standards and methods, etc. And analyze and solve the six abnormal problems of 5M1E on site. In principle, the work basis (i.e., input) of on-site production and quality personnel is provided (output) by the technical department, that is, only the counterpart technical department. Standardized companies emphasize that "everything must be based on a basis", and its professional name is "process method", a fundamental and practical management principle and one of the eight management principles of ISO9001.
Quality Department aluminum part

The quality department is like the judicial organ of the country, namely the public security law (public security, procuratorate, court). Detect, supervise, judge, and deal with various violations of rules and regulations (i.e., on-site 5M1E personnel, machines, materials, methods, measurements, and environmental anomalies)byh laws and regulations. Process and product monitoring, supervision, determination, and disposal).
The quality department needs to supervise and inspect the three major compliances on site: system compliance, process compliance, and product compliance. Timely discover non-conformities (abnormalities) of systems, processes, and products, detect and analyze the causes of abnormalities, urge relevant responsible persons to formulate corrective and preventive measures, and follow up on implementation and effect confirmation until effective improvement and closure. This is called the Deming PDCA management cycle management, also called closed-loop management. The management system guarantees quality. Without the system, there will be no process technology; without the process technology, there will be no product quality. stamping part

 

Production Department
The production department is like the administrative organ of the country, that is, the people's government, which is responsible for the daily implementation and management of laws and regulations (that is, factory rules and regulations and production process documents). The technical department should minimize the requirements and experience reliance on the operators. The production department is in the administrative role, and its function is to strictly abide by the laws and regulations and perform operations in strict accordance with the laws and regulations (process flow charts and work instructions) formulated by the technical department.

You can't do more or less. You must follow the work steps, actions, work methods, and standards stipulated in the work instructions. That is, "standardized operation" to ensure the conformity of the operation process and technology. The premise of realizing standardized work is that the work methods and requirements in the work instruction book must be standardized, otherwise there will be ten work methods and standards for ten operators. Standardized work cannot be achieved. The continuous and stable output of high-quality products depends on standardized operations.

Some people may ask if the operator standardized the operation according to the operation instructions of the technical department and ensured the "process conformity of the operation process," but the output and quality are still not ideal; who is responsible for this? The answer is: "Technology Department"."Because the function of the technical department is to research procedures, processes, methods, tooling, etc., it is necessary to constantly review the suitability, adequacy, and effectiveness of production procedures and processes to solve the six significant 5m1e anomalies on site and continuously improve production and quality.

A good process and technology mean that the operator is convenient for production operations and can quickly achieve the output and quality of the operation. Otherwise, biotechnology will continue to find ways to improve until it is difficult or impossible for the operator to make mistakes. There is a professional name for this: Toyota Error Proofing. This is the work direction and ultimate goal of the Ministry of Biotechnology.

 

 

Lao Tzu's Tao Te Ching says that governing a big country is like cooking a small dish, which means that managing a big country, as long as the management method is proper, the responsibilities are clear, and each performs its outies, is as simple as cooking a small dish. The reason is the same, but the consequences are very different if you don't do it. A small dish affects the appetite of one person or a few people, while a country affects the lives of millions of people. 

On-site management is the same, but management needs to be improved, functions clarified, and understanding unified. All departments on site are like the "barrel principle." "The amount of water in a barrel is not determined by the size and height of the barrel but depends on the height of the "short board" of the barrel and the "closeness of connection" between the boards. Therefore, production and quality require a unified functional understanding and close cooperation between all on-site departments. Otherwise, confusion in understanding will lead to confusion in behavior, talk of chickens and ducks, disruption of battles, and time and energy wasted in blaming each other and arguing. If the actual problem has not been solved, and my workability has not been improved, I may become a master of Tai Chi and football, which is nundesirable

Finally, let's define the roles together and start now with each in its place, role, and possibilities.